Last Updated: 25.06.2025

1. Introduction

These Terms & Conditions (“Terms”) govern your use of the website ch.doxawatches.com (“Site”) and your purchase of products from DOXA Watches (“we,” “our,” “us”). By accessing our Site or placing an order, you agree to these Terms. If you do not agree, please do not use the Site.

2. Eligibility

You must be at least 18 years old to make a purchase. By placing an order, you represent that you are legally capable of entering into a binding contract.
Please note that we do not ship to countries in the European Union or the United States.

3. Orders & Contract Formation

When you place an order on our Site, you are making an offer to purchase products under these Terms.
We accept your order only when we send you an order confirmation email. At that point, a binding contract is formed.
We reserve the right to refuse or cancel any order at our discretion, including due to availability, errors in product or pricing, or suspected fraud.

4. Prices & Payment

All prices are listed in Swiss Francs (CHF) unless otherwise indicated and include applicable Swiss taxes (VAT).
Shipping costs are shown during checkout and must be paid by you, unless we offer free shipping.
We accept the payment methods displayed at checkout. Payment must be made in full before shipment.

5. Shipping & Delivery

We ship to Switzerland and selected international countries, excluding the European Union and the United States. Delivery times are estimates and not guaranteed.
Title and risk of loss pass to you upon our delivery of the product to the carrier.

6. Returns & Refunds

We want you to be satisfied with your purchase. Our return and refund policy is available [link to policy] and is incorporated into these Terms.
Returned items must comply with the conditions in our return policy.

7. Warranty

DOXA Watches provides a 2-year Limited Warranty covering defects in materials and workmanship under normal use.
This warranty does not cover damage from misuse, accidents, unauthorized repair, or normal wear and tear (including batteries, straps, crystals).
For warranty service, please contact us at contact.@doxawatches.com.
Except where prohibited by law, all implied warranties (including merchantability and fitness for a particular purpose) are limited in duration to the period of our Limited Warranty.

8. Limitation of Liability

To the fullest extent permitted by law, DOXA Watches shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased.
Our maximum liability for any claim relating to a product shall not exceed the purchase price paid.

9. Dispute Resolution

Any dispute arising out of or relating to these Terms, your purchase, or use of our products shall be governed by Swiss law.
The courts of the Canton of Bern, Switzerland, shall have exclusive jurisdiction over any disputes, unless mandatory legal provisions dictate otherwise.

10. Governing Law

These Terms are governed by and construed under the laws of Switzerland, without regard to conflict of law principles.

11. Changes to Terms

We may update these Terms from time to time. The latest version will be posted on our Site with the “Last Updated” date. Continued use of our Site or purchase of products after changes means you accept the new Terms.

12. Contact Information

DOXA Watches
Rue de Zurich 23A
2500 Bienne, Switzerland
Email: contact.@doxawatches.com
Phone: +41 (0)32 344 42 72
Website: ch.doxawatches.com